Departments & Services
Utilities
The Division of Municipal Utilities operates under the Department of Public Works, and maintains Medford's sewer treatment plant, sanitary sewer system and water distribution system. The Operations Center is located at the Township's Wastewater/Sewer Treatment Facility located at 18 Fostertown Road.
Water Service Materials Inventory
In accordance with the requirements of New Jersey’s Lead Service Line Replacement Bill (NJ Bill A5343/S3398), the attached document identifies the locations and composition of all of the service lines within our water system. Note that some of these materials may be unknown, as we are still working to identify the composition of some services. Please click HERE for the report.
Click here to view the most recent Drinking Water Quality Report for Medford Township: 2023 Water Quality Report
**The Utilities Department is asking residents to refrain from flushing wet wipes. Even though the labels may say they are flushable, these cause problems in our sewer collection system and can bind our lift station pumps. They may also clog your residential plumbing pipes.
Other items that should be disposed of in the regular trash instead of a garbage disposal or flushing include fats, oils, greases, coffee grounds and egg shells.**
Numbers to Call for Water &/or Sewer Problems
Services or questions on Water or Wastewater Treatment (Water and Sewer) locations: (609) 654-6791 x 325
After Hours Emergency Services: *Water & Sewer (609) 267-8300
All Utility Mark-out Locations: Garden State Underground at 1-800-272-1000
Wells and Septic Systems: Burlington County Board of Health, 49 Rancocas Road, Mt. Holly, NJ 08060 (609) 265-5548
As a reminder to residents, per Chapter 121 of the Administrative Code (Water & Sewers):
- The township shall not be held liable or accountable for any damage which may result from water leaks, burst pipes, sewer backups or from any other causes connected with the supplying of water or discharge of sewage in occupied or unoccupied buildings.
- Maintenance. The property owner shall be responsible for the maintenance of the service lines between the curb stop and the premises, except for the water meter, and shall keep the same in good repair and protected at all times from damage of any kind and shall be held liable for loss of water for failure to do so. All leaks in the service lines shall be promptly reported to the Division and repaired within three working days by the property owner.
Burlington County Health Departments Septic System Owner's Maintenance Manual
In accordance with NJAC 7:9A, the Burlington County Health Department is required to provide an owner's manual to residents with septic systems every three years. To view this manual click on the following link: Bureau of Ground Water, Residuals, and Permit Administration
Water and Sewer Utility Billing (Tax Collector's Office)
*See E-Bill Information Below and on the Tax Collector's Page
Annual Sewer bills are typically mailed in November for the upcoming year. The first installment is due January 15th; the second installment is due April 15th; the third installment is due July 15th; and the fourth installment is due October 15th.
Water Meters are read and billed quarterly. All payments should be made payable to Medford Township and mailed to or paid in person at:
Township of Medford
Water & Sewer Billing
c/o Tax Collection Office
49 Union Street
Medford, NJ 08055
**If paying by check, including online checks from your Banking Institution please identify the property the payment is intended for. You may use the Utility Account Number or the Property Location. The Account number is located on the left side of your bill.**
***If your Mailing Address has changed please send our office an EMAIL ***
Direct Debit Payments
Medford Township is pleased to offer the convenience of Direct Debit of your TAX and UTILITY (water/sewer) payments from your personal account to Medford Township's account. Complete and return an AUTOMATED CLEARING HOUSE (ACH) Authorization Agreement with a VOIDED CHECK from your account. There is NO additional charge/fee for this service. Completed Authorization Agreement forms for tax payments must be received by the 1st of the month preceding the due date. The tax transfer date will be the 25th of the month preceding the due date (example tax payments due May 1 will be transferred April 25). Completed Authorization Forms for utility payments must be received by the 15th of the month preceding the due date month. The utility transfer date will be the 15th of the month due.
Your account must be current to begin this service. Please note that separate authorization agreements must be completed for tax and for water/sewer utility payments.
You may also pay your Tax and Water/Sewer Utility payments on-line using e-checks, a VISA debit, or a credit card. The service fee for an e-check is $1.95. The service charge for a VISA debit is $3.95. The service charge for any other credit card is 2.95% of your total payment. Click here to make a payment.
**We accept cash and checks only in the Tax Office.
**E-Bills for Water and or Sewer are available, if interested please EMAIL us. Indicate your water/sewer account number and property location. Be sure to include the email address you would like the bill sent to. Both owners and tenants may sign up. Please remember if you receive an e-bill you will not receive a printed hard copy of the bill.**
** All E-Bills will be sent quarterly, approximately thirty days before the due date.**
Payments can also be made on-line. Click HERE.
Click HERE to see the amount you owe for taxes or water/sewer billing.
For questions regarding your water & sewer bill, to schedule a final water reading or a sewer inspection for settlement or address change, please call Billing at (609) 654-2608 ext 303.
Tax or Water & Sewer E-Mail Reminders
If you would like to receive an e-mail reminder that your tax bill or water & sewer bill is due, please EMAIL us. Approximately 10 days before the payment is due, you will receive an e-mail reminder from us.
Additional Links
Contact Information
Director of Public Works & Municipal Utilities
Ronnie Fowler
Email: [email protected]
Phone: (609) 654-6791 x302
Assistant Director of Public Works & Municipal Utilities
Brian Cop
Email: [email protected]
Phone: (609) 654-6791 x 325
Operations Office:
Hours: 7:00 am - 3:00 pm
(609) 654-6791 x 322
After Hours Emergency:
Water & Sewer
(609) 267-8300
Billing Office:
49 Union Street
Hours: 8:30 am - 4:30 pm
(609) 654-2608 ext 307